Shipping & Returns
Delivery information and return policy.
Shipping
- Standard courier delivery across South Africa
- Flat rate courier fee: R 199.00
- Free shipping on orders over R 1,500.00
- Manual courier quote available for large or bulk orders
- Collection option available — contact us to arrange
Processing times
Orders are processed within 1–2 business days after payment confirmation. You will receive an email confirmation with your order details.
Returns & warranty
Defective or incorrect items may be returned within 7 days of delivery. Products must be unused and in original packaging. Software licenses and opened consumables may not be returnable — contact us for guidance.
Manufacturer warranties apply where applicable. For assistance, email sales@urbanfocus.co.za or call 087 550 1813.